Rendezvous.
FREQUENTLY ASKED QUESTIONS

The details, without the mystery.

Everything you need to know before applying, requesting a date or arriving at the table.

What is Rendezvous?

Rendezvous is a private blind-dating service. Approved members request an available date, and the team reviews compatible introductions and organises a public restaurant or café.

Is it free to apply?

Yes. Account creation and application review are free. Payment happens separately when an approved member buys a date credit.

What does a date cost?

One date credit costs €9.99 per person. There is no subscription, and unused credits do not expire. Food and drinks are paid separately by each guest directly to the restaurant or café.

When do dates take place?

Thursday dinners begin at 19:30 and Saturday coffees begin at 15:00, in the local time of the selected city.

How does matching work?

Your preferences, compatibility answers, approved profile and availability help the Rendez Vous Team review a suitable introduction. A requested date does not guarantee that a suitable match will be available.

When will I know the venue?

The restaurant or café is revealed exactly 24 hours before a confirmed date.

What happens if no suitable match is available?

The request closes and the reserved credit returns to your available balance so you can use it for another eligible date.

Can I book in a city where I do not live?

Yes. Your country and city of residence are separate from the city you choose for each date. You may request a date in any city where Rendezvous operates.

Is identity verification required?

Applicants may be asked for a government-issued identity document and live selfie. Verification reduces risk but cannot guarantee another person's conduct or compatibility.

What does the other guest see?

There is no public catalogue of profiles. After a compatible date is confirmed, only the limited details needed to prepare are shared. Personal contact details remain private unless the applicable flow permits disclosure.

Can I cancel or request a refund?

Cancellation and credit outcomes depend on timing and review. Eligible unused credits can be refunded. Read the complete current rules in Legal & Trust before booking.

How can I contact the team?

Email hello@joinrendezvous.lu. Members can also contact the Rendez Vous Team from the member area.

Need a precise answer about privacy, refunds or member rules? Read Legal & Trust or contact hello@joinrendezvous.lu.